Returns Process

You can return goods for a full refund of the purchase price at any time within 14 days of receipt. Please send the goods with sufficient postage to cover return to the following address:

Alpenclassics e.K.
Owner Mario Raschke
An der Gärtnerei 12
59555 Lippstadt
Germany

The return will be at your own cost and risk. Please use the return form that was included in the original order.

Full refunds will be made within 1-2 days of receipt of the returned goods and through the same mechanism as we received payment from you.